Documentation

Managing your subscription

How to upgrade your plan or move from Fantasy to Premium, update your payment method, view invoices, and cancel or reactivate a Premium or Fantasy subscription from the manage-subscription page.

Where to find it

The manage-subscription page is reachable from your profile. Open the profile page, find the subscription card, and click Manage Subscription. The page shows your current plan, next billing date, payment method on file, and recent invoices. It works the same way for a Premium or a Fantasy subscription.

Your current plan

The top card shows the plan name (Premium or Fantasy), billing interval, the next billing date, and your current status. If your subscription is in a free trial, the card shows your trial end date instead of a billing date. If a discount is active on your account, the next charge amount is shown alongside the full price.

Upgrading your plan

The top card offers an upgrade whenever there is one to make. It is hidden while a cancellation is pending; reactivate first (see below) if you want to upgrade. If you reach a Premium upgrade offer elsewhere in the app while your Fantasy plan is set to cancel, it sends you here to reactivate first.

  • On Premium: if you are on a weekly or monthly plan, an Upgrade plan button moves you to a longer billing period. Yearly subscribers do not see it because yearly is the longest billing period.
  • On Founder: no plan change is offered, so your Founder plan and its price stay as they are.
  • On Fantasy: an Upgrade to Premium button moves you to Premium. A monthly Fantasy plan can move to monthly or yearly Premium; a yearly Fantasy plan moves to yearly Premium.

Either button opens a short dialog where you choose the billing period. Click Continue and Stripe shows the change and the prorated amount on a confirmation page before anything is charged. Once you confirm, the prorated difference is charged immediately rather than waiting until your next renewal date.

Moving from Fantasy to Premium

Upgrading from Fantasy changes your existing subscription into Premium rather than starting a second one:

  • Your Fantasy billing stops the moment Premium starts, so you are never billed for both.
  • If you are in a Fantasy free trial, your remaining trial days carry over to Premium, and Premium is first charged when the trial ends. The move never starts a new trial, because each account gets one; the upgrade dialog shows the date your trial ends.
  • The same upgrade is offered wherever the app asks a Fantasy subscriber to get Premium: the upgrade offer on any tool Fantasy does not include, and Profile → Subscribe.

Moving from Premium to Fantasy

There is no downgrade from Premium to Fantasy. To switch, cancel Premium (see below) and, once your Premium access has ended, subscribe to Fantasy from Profile → Subscribe or the Fantasy tool's page. The free trial does not apply, because the account has already held a plan.

Payment method and invoices

The Payment & Invoices card shows the payment method currently on file and a list of recent invoices. Each invoice entry displays the date, invoice number, and amount paid, with a link to view the full invoice hosted on Stripe.

To update your card, change billing details, or view the complete invoice history, click Manage Payment & Invoices. This opens the Stripe billing portal, which handles all payment data directly; SmartStake never stores or processes card numbers.

Stripe handles all payment details

SmartStake does not collect or store payment information. Updating your card or reviewing billing history happens inside Stripe's hosted portal, which you reach from this page.

Canceling your subscription

Click Cancel Subscription to open the cancellation flow. The first step asks you to select a reason for canceling; this is required before you can continue.

On a Premium subscription, you may then see one or two additional steps before the cancellation is confirmed:

  • Legacy price warning: if you are on a pricing plan that is no longer available to new subscribers, SmartStake shows a notice explaining that canceling means you cannot rejoin at the same price. A retention offer, if one is available for your account, is presented here as well.
  • Retention offer: if a discount offer applies to your account and has not already been redeemed, SmartStake presents it before finalizing the cancellation. Accepting it applies the discount to your next billing cycle and keeps the subscription active; you do not need to do anything further.

Fantasy subscriptions have no retention offer.

If you skip both and proceed, SmartStake cancels the subscription at the end of the current billing period. Your access continues until that date, and the confirmation screen shows exactly when it ends. The Cancel Subscription button is replaced with a Don't Cancel Subscription button, which you can click at any time before the period ends to undo the cancellation.

Access continues until period end

Canceling stops the next charge but does not cut off access immediately. You keep your plan's full access through the date shown on the confirmation screen.

Reactivating after canceling

If you have canceled but your billing period has not yet ended, the top card shows a cancellation badge and a Don't Cancel Subscription button. Clicking it restores the subscription to its normal renewal state: your next billing date becomes the original period-end date, and future charges resume on schedule.

Once the period end date passes and the subscription expires, reactivation is not available from this page. You would need to subscribe again from the plans and pricing page.


See also: Plans and pricing · Free vs paid plans